![]() Given that we are the first to examine small talk as an episodic phenomen on, we also conducted a validation of our daily small talk measure with master's students and two samples of employed adults. In a sample of employed adults, we used an experience sampling method to capture within-individual variation in small talk over a three-week period. Integrating theories of interaction rituals and microrole transitions, we explore how and why seemingly inconsequential workday conversations meaningfully impact employees' experiences. Yet, research has suggested that small talk may have important consequences for employees. Although small talk comprises up to one-third of adults' speech, its effects in the workplace have been largely discounted. Second, address the gossiping of your direct reports the same way that you would address any other performance issues – with a private discussion that describes the undesired behavior and provides clear expectations and examples of positive behaviors.Abstract Small talk-trivial communication not core to task completion-is normative and ubiquitous in organizations.Ignore the adage, “no news is good news”, and instead think that “no news is fuel for gossip”. First, you or your fellow leaders need to ensure that you are not creating the space for gossip. ![]() Let me just say this on office gossip: Yes, you want to eliminate it, and it is a 2 pronged approach: *Stop the Gossip Footnote: And, as with most side bars in my blogs, they could use an entire blog to address. In fact, it is not unusual to see my official typed up meeting agendas with the word “pleasantries” written on the top of my copy so that I remember to open the meeting with chit chat. However, it is a skill I am constantly trying to improve upon. And by the way, I get around being a hypocrite because I do value chit chat I am just not that good at it. Really? You, task-focused-Beth who sometimes forgets to say hello before asking for a project status update? You are telling us to value chit chat? Yes, I am. *What a hypocrite! I know some of you who work with me are shaking your heads. ![]() Embrace the water cooler! Oh wait, I work remotely now – where is the water cooler?! (You guessed it an upcoming article). Chit chatting helps you get your work done. So, people everywhere (especially you home-grown Midwesterners), let go of the guilt. Office chit chat can be responsible for people finding new jobs, for blind dates that become life partners, for getting a good doctor for your child’s illness, for helping you navigate a life transition. Still not convinced? I bet you can think of a time that office chit chat was actually life-changing! You heard me. If you are a supervisor, consider viewing chit chat as a team-building advantage instead of distracting work detractor. You may find it easier to be creative and share those innovative thoughts with others.They are more likely to see you as a credible worker and vice versa (builds team trust).You are more likely to help with “someone else’s” work – to go above and beyond expectations.You are more likely to help coworkers solve a work problem.Your mental well-being is more intact at the end of the workday, and you take that positive energy into your personal life.You are better at discussing controversial work issues – being a good listener and being respectful of differing view points.They (and you) feel acknowledged and you feel that you belong.Yes, taking time to chit chat makes people more productive.Ĭhit Chat builds personal relationships with coworkers. These are stated in numerous ways, but they all return to one main benefit: people are more productive.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |